Managed IT Service Benefits

There are numerous benefits that organizations can gain from the right managed IT service provider. These benefits often include:

Contractual terms

Managed services enable you to set contractual terms for IT tasks that include service level agreements (SLAs). This means you don’t have to spend time recruiting, hiring, or training IT staff. This enables you to pay only for the coverage or services you need and avoids the associated costs that come with maintaining full-time employees.

Efficiency

Outsourcing IT tasks to managed services can free your teams to focus on revenue-generating tasks. These providers can also often provide guidance or recommendations to help you optimize the performance of your infrastructure. This can lead to increases in productivity and improved ROI.

Better Management of Uptime

Managed IT service providers are not tied to the same schedule as your other employees. This means providers are often able to perform system updates and maintenance during off-hours. When MSPs have flexible schedules to work around your own, you see greater uptime and fewer workflow disruptions.

Considerations for Managed IT Services Providers

While managed service providers can offer many benefits, there are also some considerations you should be aware of when working with them:

Holding providers accountable—when choosing a provider you should make sure they have clearly defined and actionable SLAs. Contracting your IT tasks is to a provider that you cannot hold accountable results in frustration and losses. This accountability should include clear reporting of services rendered and system performance. If a provider is unwilling to provide metrics or share system data with you, they should be avoided.

Getting strategic IT planning—managed IT providers should help you strategically plan infrastructure upgrades, configuration changes, and additions. If they don’t, you won’t be able to derive full value from managed services. This means providers need to not only understand your current infrastructure but make efforts to manage it with respect to your business goals and objectives. Planning should extend beyond the immediate future into the next year or two.

Integration Steps

1st- Asses

Right from the start, we do a full assessment of your business’s technological needs ensuring that our planned integration covers all aspects it needs to. We schedule the roadmap for our deployment with our team and your team ensuring reasonable milestones are established and everyone is on the same page.

2nd- Integrate

Integrating into a new system can be chaotic for both employees and clients who must adjust to the new system, we deal with this by providing clear communicative instructions and support for your employees using the new system and work with your clients to make sure the transition goes as smooth as possible by helping them integrate directly.

Final- Maintain

After you’re all wired up with our system, your team has been briefed and trained on the new processes and your clients have made the shift as pain-free as possible we move into the maintenance stage where our only job is to make sure that your business runs as smoothly as possible. This includes deploying updates & fixing any issues that arise post-integration.